Managing my team course, February 2015

A sales management course, with business & people management skills:

1- Overview on management.

2- Management skills bouquet.

A- Planning (setting SMART goals & action plan design).

B- Prospecting & customer profiling (specialty, potentiality, rate of accepting new ideas & profitability/loyalty).

C- Improving people’s performance:

- Diagnosis (ability, motivation, resources or selection).

- Coaching (GROW model).

- Counseling (facilitative vs. authoritative styles).

- Disciplining (+ve reinforcement, -ve reinforcement, extinction & punishment).

- Motivation (expectancy theory & Maslow's needs hierarchy).

D–Time management (put 1^st things 1^st).

You can download the presentation here:

You can take a look on some photos from the training:

Dr Hany:

Dr Abd AlWahhab:

Dr Raslan:

Dr Abd Allah:

Dr Mazen:

Dr Mahitab:

Dr Ramy:

Dr Michael:

Dr Amaal:

Dr Lotfy:

Looking forward to work with you